Missed Appointments



We understand that sometimes a client is unable to make a scheduled appointment due to unforeseen circumstances.

Missing an appointment prevents us from giving your pet the care it requires, however, failing to inform us that you can not keep a scheduled appointment prevents us from offering that slot to another patient who needs our care – possibly urgently.

If you are unable to keep your appointment, please contact the practice on 01507 602828 and we can cancel your scheduled appointment and make alternative arrangements for you and your pet.